ABSTRACT
This project is a review of Effect of Ethics on Organizational Performance; A Study of
Coca-Cola Company Plc Enugu Branch, Nigeria
The Statement of Problem identified were unethical behaviour such as poor attitude to work,
poor customer service, poor corporate social responsibility and poor morale value
To meet the general objective, the study will focus on the following specific objectives: to
prove that poor attitude to work affects the organization performance of an organization, how
poor customer service affects the performance of an organization, to ascertain whether poor
corporate social responsibility affects the performance of an organization, to show how poor
morale value can lead to low performance of an organization.
The descriptive survey method was used and the research tool was questionnaire. 680
respondents answered the questionnaire. Data analysis using Chi-square formula and
presentation was done by the use of tables.
The findings from the study showed mainly that there is evidence to prove that poor morale
value can affect the performance of an organization.
Finally, solutions and recommendations were proffered on how the poor morale value of the
staffs should be improved to help their productivity by setting company policy. The write up
is duly summarized.
