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STRATEGIC PERFORMANCE MANAGEMENT A TOOL FOR PUBLIC SECTOR TRANSFORMATION A STUDY OF SELECTED FIRMS IN NIGERIA

ABSTRACT
The objective of this research work is to examine Strategic Performance Management as a
tool for public sector transformation with reference to Federal Inland Revenue Service,
National Agency for Food and Drug Administration and Control and the Nigerian
Communication Commission. Data for the research were collected through primary and
secondary sources. The collected data were analyzed in tables and simple percentages, while
the hypothesis were tested using the Chi-square statistical technique. The findings of the
study show that: (i) Strategic Performance Management have resulted in increase in tax
revenue generated by FIRS and improved regulation by NAFDAC and NCC. (ii) Strategic
Performance Management is relevant in transforming public sector organization into efficient
institutions. (iii) There is a relationship
between Strategic Performance Management and Operational efficiency. (iv)The various key
performance indicators used to measure performance in public sector are effective in
motivating employees towards achieving pre-determined objectives. Based on the above
findings, the study concludes that the public sector can be ran efficiently as in the private
sector if performance management processes are put in place. Drawing from the conclusion, it
is therefore recommended that efforts should be made to identify simple, meaningful metrics
that are driven from the top-down and are relevant to specific stakeholders as they are critical
to performance measurement, success and public sector efficiency. It is also recommended
that corporate [mission statement should be motivating for members of the organization and
of the society and [hey should feel it worthwhile working for such an organization or being
its customers.

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