ABSTRACT
The impact of Computer to Nigeria Commercial Banks especially
Union Banks Plc cannot be over emphasized.
Many banks have realized the used of the computer as a means
of improving their chequeing transaction and of keeping necessary
data on customers for loans advances and other services. These
obvious advantages notwithstanding, must banks have not imbibe the
computer culture.
For the purpose of this study, this research was based on
commercial banks in Nigeria and occasionally drew emphasis from the
Union Bank of Nigeria Plc, Head office Enugu Branch.
This study therefore showed the actual contribution of computers
to the banking industry and the problem faced by banks, which has not
gone into computerization. A good number of banks in Nigeria are
computerized and consequently time wastage in banks are reduced,
there is increase in banks deposit, there is better storage of
information and greater efficiency in banks deposit, there is better
storage of information and greater efficiency in banks services, there is
reduced workload in banks.
The researcher used both primary and secondary data. The
primary sources will include the use of questionnaires while the
secondary data will include text books, article and other important
write-up in various journals.
It is expected that the implementation of the findings and
recommendations in this research work ill improve the services
rendered by banks to their various customers by increasing usage of
computerized services personnel training and encouraged computer.
ITC programmes to boost the activities and operations of banks aimed
at enhancing and optimizing services to the customers.