ABSTRACT
This study is to examine the impact of information
technology on decision making in organizations. The major
objective of the study is to determine the contribution of
information technology on decision making in organization.
The research method is descriptive. The study approach is
based on research questionnaire which have influenced the
data generated and the pattern of descriptive analysis
presented. The researcher analysed the data collected
based on the response from the questionnaires distributed
to the Staff and Management of Nigerian Breweries Plc.
The research work was divided into five chapters. Chapter
one dealt with background information such as purpose of
the study, the research questions and the historical
background of the Nigeria Breweries Plc. Relevant texts
were used to review related literature in chapter two.
Chapter three dealt with methods of data collection for the
study, population size and method of data analysis.
Chapter four dealt with the presentation and analysis of
research findings, while chapter five is conclusion and
recommendations. In presentation and analysis of data,
chi-square was used.
The major findings of the study are as follows;
1. The extent of application of information technology in
organizations is high.
2. The use of information technology has given the
organization (Nigerian Breweries Plc) a competitive
edge over other competitors in the industry. On the
basis of the above findings, the study has concluded
that information technology has greatly influenced
the idea and practice of organizations. There is no
doubt that advances in information technology has
helped streamline the back office operations of most
organizations, improving both efficiency and heading
to saving cost.
Based on the finding, it was recommended that:
1. Organizations should adopt information technology in
their operations to enable them enhance the speed
and accuracy of data processing, respond effectively
and efficiently to changing customers need to improve
customers satisfaction, employees efficiency and gain
competitive advantage over other competitors in the
industry.
It will be necessary to provide an electronic mail system,
which would largely eliminate the need for telex and fax
communication between office locations. It is also
necessary for all organization staffs to know how to use the
office automation, tools like word processors, electronic
spread sheets and communication tools like e-mail, data
messaging and voice messaging.
