ABSTRACT
The purpose of this research work is to highlight the role of in-service and
development in employee performance. Specifically, the study aimed to pursue the
following objectives: to determine the relationship between in-service training/
development and organizational performance, to evaluate the relations between inservice
training and employee productivity, to determine the extent to which inservice
training/development affect growth and promotion of employee, to
ascertain how in-service/development increase specialized knowledge of
employee.
The study had a population size of 458, out of which a sample size of
214 was realized using Taro Yamene formula at 5% error to tolerance and 95%
level of confidence. Instrument used for data collection was primarily
questionnaire and interview. The total numbers of 214 copies of the questionnaire
were distributed while 201 copies were returned. The descriptive research design
was adopted to this study. Four hypotheses were tested using Pearson’s product
moment correlation coefficient Z-test and Pearson chi-square statistical tools. The
findings indicate that there was a significant relationship between in-service
training/development and organizational performance.
There was a significant
relationship between in-service training and employee productivity. In-service
training/development significantly affect the growth and promotion of employee.
The study concluded that human asset is the engine in the organization and should
be properly maintained. The study recommends that employees should be send on
in-service training and development based on the staff job specification.
