ABSTRACT
This report is based on an investigation on Virtual Organizations Development and
Management in the Service Sector of Nigerian Economy a Study of Selected Service
Organization in the North Central of Nigeria. Virtual organization management takes a
macro view of an entire organization from top to bottom and seeks to institute and
incorporate best practices, policies and procedures for working in any type of virtual
environment and for managing any specific virtual organization. In carrying out this
investigation, five research questions and five Hypotheses were formulated. There was
no pre-test administered due to the smallness of the population. The Chief instrument
for data collection was questionnaire one type of questionnaire was designed for both
the mangers and the employees. Thirteen (13) questionnaire items were administered
to the respondents.
The data were analyzed using a chi-square statistical technique.
The result of the study showed that selected service organization in the North Central
of Nigeria could benefit from knowledge development, as mutual co-existence
between management and workers is guaranteed. It also showed that Selected Service
Organization in the North Central of Nigeria would have difficulties in growth and
development if members that are geographically dispersed were not motivated. The
result of the study also showed that virtual organizations could use technology for
“Monitoring” employees work. The sophistication of technology permits managers, if
they prefer to monitor every single keystroke or phone call of the employees, and
many companies are doing so. When we examine virtual organization from the
perspective of a network of organizations and its internal patterns, then we can
certainly conclude that the virtual organization is a new type of network. The novelty
lies in the essential role that ICT plays in the virtual organization. Finally,
recommendations and area for further research was highlighted base on the result.
This report is based on an investigation on Virtual Organizations Development and
Management in the Service Sector of Nigerian Economy a Study of Selected Service
Organization in the North Central of Nigeria. Virtual organization management takes a
macro view of an entire organization from top to bottom and seeks to institute and
incorporate best practices, policies and procedures for working in any type of virtual
environment and for managing any specific virtual organization. In carrying out this
investigation, five research questions and five Hypotheses were formulated. There was
no pre-test administered due to the smallness of the population. The Chief instrument
for data collection was questionnaire one type of questionnaire was designed for both
the mangers and the employees. Thirteen (13) questionnaire items were administered
to the respondents.
The data were analyzed using a chi-square statistical technique.
The result of the study showed that selected service organization in the North Central
of Nigeria could benefit from knowledge development, as mutual co-existence
between management and workers is guaranteed. It also showed that Selected Service
Organization in the North Central of Nigeria would have difficulties in growth and
development if members that are geographically dispersed were not motivated. The
result of the study also showed that virtual organizations could use technology for
“Monitoring” employees work. The sophistication of technology permits managers, if
they prefer to monitor every single keystroke or phone call of the employees, and
many companies are doing so. When we examine virtual organization from the
perspective of a network of organizations and its internal patterns, then we can
certainly conclude that the virtual organization is a new type of network. The novelty
lies in the essential role that ICT plays in the virtual organization. Finally,
recommendations and area for further research was highlighted base on the result.
